Applicants must be employees of the Royal Free London NHS Foundation Trust or an affiliated organisation. Bank staff do not qualify. Please contact the Royal Free Accommodation Services Team for confirmation.
Eligibility criteria
Applicants must be employees of the Royal Free London NHS Foundation Trust or an affiliated organisation. Bank staff do not qualify. Please contact the Royal Free Accommodation Services Team for confirmation.
Applications
How do I make an application for accommodation?
Please contact the Royal Free Accommodation Services Team by email Rf.accommodation@nhs.net or phone: 0207 830 2921. If your application is accepted you will be nominated to Newlon Housing Trust.
How do I make an application for accommodation?
Please contact the Royal Free Accommodation Services Team by email Rf.accommodation@nhs.net or phone: 0207 830 2921. If your application is accepted you will be nominated to Newlon Housing Trust.
Applications
What happens if my application is accepted?
Newlon will contact you within 2 working days to acknowledge receipt of the application. Your application will be added to a waiting list based on priority awarded by the Royal Free. We will contact you when a suitable property becomes available.
What happens if my application is accepted?
Newlon will contact you within 2 working days to acknowledge receipt of the application. Your application will be added to a waiting list based on priority awarded by the Royal Free. We will contact you when a suitable property becomes available.
Applications
How long is the waiting list?
The waiting lists vary according to the type of accommodation requested and the priority awarded to each applicant. Typically single rooms in shared accommodation have a higher turnover of residents and therefore shorter waiting times. Demand for self-contained accommodation at Coppetts Wood Hous...
The waiting lists vary according to the type of accommodation requested and the priority awarded to each applicant. Typically single rooms in shared accommodation have a higher turnover of residents and therefore shorter waiting times. Demand for self-contained accommodation at Coppetts Wood House is much higher and therefore waiting lists are much longer. Typically, for studio and 1 bedroom flats the wait is 6 to 12 months subject to demand and priority awarded. There are limited 2 bedroom flats and therefore the waiting list for this accommodation is much longer.
Applications
How is priority awarded?
Priority is awarded by the Royal Free London Accommodation Services Team based on certain criteria. Please contact Accommodation Services Team at Royal Free London
How is priority awarded?
Priority is awarded by the Royal Free London Accommodation Services Team based on certain criteria. Please contact Accommodation Services Team at Royal Free London
Applications
What happens if I receive an offer?
You must follow the instructions in the offer email and respond to the offer in writing by the deadline given (usually 3 working days).
What happens if I receive an offer?
You must follow the instructions in the offer email and respond to the offer in writing by the deadline given (usually 3 working days).
Offers of accommodation
What happens if I do not respond by the deadline or refuse an offer of accommodation?
Each applicant will receive a maximum of 3 offers of accommodation before being removed from the waiting list. If there are genuine mitigating circumstances for missing an offer then Newlon will use its discretion in allowing a further offer to be made.
What happens if I do not respond by the deadline or refuse an offer of accommodation?
Each applicant will receive a maximum of 3 offers of accommodation before being removed from the waiting list. If there are genuine mitigating circumstances for missing an offer then Newlon will use its discretion in allowing a further offer to be made.
Offers of accommodation
What happens if I can’t move in on the date I’ve been offered accommodation from?
Please contact us as soon as possible to discuss whether an alternative tenancy start date can be arranged. Please note that we will try and assist but as a rule cannot hold properties for longer than a week due to high demand. If it is unlikely that you will be able to accept the accommodation o...
What happens if I can’t move in on the date I’ve been offered accommodation from?
Please contact us as soon as possible to discuss whether an alternative tenancy start date can be arranged. Please note that we will try and assist but as a rule cannot hold properties for longer than a week due to high demand. If it is unlikely that you will be able to accept the accommodation on the date it is available then regrettably we would need to offer the accommodation to another applicant.
Offers of accommodation
Can my application be placed on hold?
Occasionally applicant circumstances may change, for example you may be tied into a tenancy elsewhere, your job start date has been delayed or an emergency has arisen. As long as you are still contracted with the Royal Free you can request for your application to be placed on hold for a limited t...
Occasionally applicant circumstances may change, for example you may be tied into a tenancy elsewhere, your job start date has been delayed or an emergency has arisen. As long as you are still contracted with the Royal Free you can request for your application to be placed on hold for a limited time.
Offers of accommodation
What do I need to do before moving in?
Once you have accepted an offer you must make arrangements to sign the tenancy documents and pay 1 months’ rent in advance. We would also take the deposit payment but can’t take this payment too far in advance due to the requirements of the Deposit Protection Scheme. Please note that if you d...
Once you have accepted an offer you must make arrangements to sign the tenancy documents and pay 1 months’ rent in advance. We would also take the deposit payment but can’t take this payment too far in advance due to the requirements of the Deposit Protection Scheme. Please note that if you do not make arrangements to pay rent before you arrive then we will not release keys to you. When signing up you must also bring your passport and Visa documents if applicable to prove you have the Right to Rent in the UK.
Moving in
How can I make payment of the first months’ rent?
You will be contacted for payment around a week before you are due to move in. If you have not received your secure payment link, please contact the STIR Team at stir@newlon.org.uk or call us at 0207 449 4300 option 2. Other methods of payment such as bank transfer can be arranged if the above ...
You will be contacted for payment around a week before you are due to move in. If you have not received your secure payment link, please contact the STIR Team at stir@newlon.org.uk or call us at 0207 449 4300 option 2. Other methods of payment such as bank transfer can be arranged if the above method is not possible. Please note that we are unable to accept cash or cheque payments under any circumstances.
Moving in
What is provided in the accommodation/ what should I bring with me?
For single rooms in shared accommodation, basic bed linen, pillows and towels are provided. For self-contained accommodation you will need to bring these items with you when you move in.
All properties are fully furnished with bed, wardrobe, chest of drawers/ storage chest and study desk. ...
What is provided in the accommodation/ what should I bring with me?
For single rooms in shared accommodation, basic bed linen, pillows and towels are provided. For self-contained accommodation you will need to bring these items with you when you move in.
All properties are fully furnished with bed, wardrobe, chest of drawers/ storage chest and study desk. Please note that due to space restrictions and fire regulations we cannot allow you to bring additional items of furniture or replace any furniture in situ. Single occupancy rooms are provided with a single bed. Under no circumstances will double beds be permitted in single rooms.
All properties have white goods including oven/hob, fridge/freezer, washer-dryer (separate laundry facilities in shared accommodation), as well as a kettle, toaster and microwave. Newlon do not provide any crockery, cutlery or cooking pans so you will need to bring these items with you.
Moving in
How do I arrange parking when moving in?
There is no parking available onsite at any of our accommodation. However, if you contact us in advance we may be able to assist with temporary exemption for when you move in subject to availability. If this is not possible then you would need to make your own arrangements by parking on the publi...
There is no parking available onsite at any of our accommodation. However, if you contact us in advance we may be able to assist with temporary exemption for when you move in subject to availability. If this is not possible then you would need to make your own arrangements by parking on the public highway outside the buildings. Please do not park at any site without contacting us first as you will receive a Penalty Charge Notice and we will not be able to assist in getting it cancelled.
Moving in
What do I do if I am arriving outside of office hours and need to collect keys?
You must contact us by the end of the working day prior to your arrival to pay the first months’ rent in advance otherwise we cannot release keys. As long as payment is received in advance then we will arrange for keys to be available for collection with the security office next to Accident and...
What do I do if I am arriving outside of office hours and need to collect keys?
You must contact us by the end of the working day prior to your arrival to pay the first months’ rent in advance otherwise we cannot release keys. As long as payment is received in advance then we will arrange for keys to be available for collection with the security office next to Accident and Emergency at the Royal Free hospital.
Moving in
Deposits
When you move in you will be required to pay a security deposit which we are legally obliged to register with a government accredited deposit protection scheme – currently the Deposit Protection Service (DPS) ...
When you move in you will be required to pay a security deposit which we are legally obliged to register with a government accredited deposit protection scheme – currently the Deposit Protection Service (DPS) www.depositprotection.com.
When you leave we will assess the condition of the property including fixtures and fittings against the inventory from when you moved in. Any outstanding rent owed to Newlon, or tenant damage which is not caused by reasonable wear and tear will incur a deduction from the deposit.
Moving in
WiFi Broadband
At Anne Bryans House and Coppetts Wood House, WiFi access points are provided by Optify PCCW Global, allowing residents to connect immediately to the Optify WiFi network after quick registration. A number of flexible packages are available. Please contact us for further information and prices.
At Anne Bryans House and Coppetts Wood House, WiFi access points are provided by Optify PCCW Global, allowing residents to connect immediately to the Optify WiFi network after quick registration. A number of flexible packages are available. Please contact us for further information and prices.
At Queen Mary’s Residence each room is provided with a BT landline allowing residents to set up broadband with an internet service provider of their choosing.
Facilities
Laundry Services
Anne Bryans House:
Laundry room is located on the 2nd floor of the building. Residents pay £2.00 for a laundry top-up card which can be registered online. You can also top up credit online. There a 3 washing machines and 3 tumble dryers. A standard wash costs approximatel...
Laundry room is located on the 2nd floor of the building. Residents pay £2.00 for a laundry top-up card which can be registered online. You can also top up credit online. There a 3 washing machines and 3 tumble dryers. A standard wash costs approximately £2.70 and drying costs £1.50.
Queen Mary’s Residence
Laundry room is located on the ground floor of the main wing entrance opposite the post room. There are 2 washing machines and 1 tumble dryer. The machines are coin-operated.
Coppetts Wood House:
Washer dryer included in all flats.
Facilities
Cleaning Services
Cleaning contractors provide cleaning services to all communal areas Monday to Friday and also clean internal shared areas of flats at Anne Bryans House and Queen Mary’s Residence Monday to Friday. They do not clean inside individual resident’s rooms or flats.
Cleaning Services
Cleaning contractors provide cleaning services to all communal areas Monday to Friday and also clean internal shared areas of flats at Anne Bryans House and Queen Mary’s Residence Monday to Friday. They do not clean inside individual resident’s rooms or flats.
Facilities
Repairs and Maintenance
We have a dedicated Quality Accommodation officer to carry out simple ‘handyman’ repairs. Any technical repairs such as electrical and plumbing repairs are booked in with our external maintenance contractors. All portable electrical appliances that we provide are PAT Tested annually.
Repairs and Maintenance
We have a dedicated Quality Accommodation officer to carry out simple ‘handyman’ repairs. Any technical repairs such as electrical and plumbing repairs are booked in with our external maintenance contractors. All portable electrical appliances that we provide are PAT Tested annually.
Facilities
Fire Safety
All sites are provided with fire detection and alarms in line with fire safety and building regulations. We continuously monitor fire safety equipment to ensure resident safety. When you become a resident we will inform you of the specific fire safety procedures relating to your building.
Fire Safety
All sites are provided with fire detection and alarms in line with fire safety and building regulations. We continuously monitor fire safety equipment to ensure resident safety. When you become a resident we will inform you of the specific fire safety procedures relating to your building.
Facilities
Parking
There is no parking onsite at any of the accommodation sites. We may be able to assist with temporary parking permission for residents moving in or out subject to availability. Please do not park without permission as you may receive a penalty charge notice and Newlon have no control over the par...
There is no parking onsite at any of the accommodation sites. We may be able to assist with temporary parking permission for residents moving in or out subject to availability. Please do not park without permission as you may receive a penalty charge notice and Newlon have no control over the parking arrangements.
Residents with a vehicle may be able to park on the public highway and apply for a residents’ permit with the local authority. Visit www.camden.gov.uk/parking for more information about parking on the public highway.
Facilities
Visitor Accommodation
Guest accommodation can be booked for resident visitors (single rooms only) at Anne Bryans House for between 1 night and a maximum of 27 nights subject to availability. Current cost per night is £60.30. Please note that residents can only book a maximum of 3 rooms at a time subject to availabili...
Guest accommodation can be booked for resident visitors (single rooms only) at Anne Bryans House for between 1 night and a maximum of 27 nights subject to availability. Current cost per night is £60.30. Please note that residents can only book a maximum of 3 rooms at a time subject to availability. Strictly no children under the age of 18 are permitted to stay in the guest accommodation.
Facilities
Giving Notice/ Leaving the Accommodation
When you are ready to move out you must give 1 calendar months’ written notice advising of the exact date that you are moving out. Failure to provide 1 months’ notice will result in an additional 1 calendar months’ rent being charged. Residents are welcome to move out sooner but will be lia...
When you are ready to move out you must give 1 calendar months’ written notice advising of the exact date that you are moving out. Failure to provide 1 months’ notice will result in an additional 1 calendar months’ rent being charged. Residents are welcome to move out sooner but will be liable for rent and outgoings covering the 1 months’ notice period. No exceptions will be permitted to this. Residents must ensure that they clean the property and that all personal effects are removed from the accommodation including from shared kitchens. If we have to remove personal items then we will charge the cost of removing them.
Moving out
CONTACTS
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